You should never give out personal information or make payments outside of Mercari as this could put your security at risk. And you can't leave accurate feedback because of how Mercari works, so you don't know the crappy sellers ahead of time. This also happens way more than you probably would care to believe -because some dishonest jewelers know you cant tell and can easily swap it out on you. Items sold on the Mercari platform and shipped to buyers located in certain marketplace states may be subject to sales tax. Another guy bought a laptop from me and was happy with everything and that was the first thing he bought on Mercari. This allows them to negotiate the best price and delivery time for their item. Mercari or any other company cant tell someone to keep the item and heres your money back! No, Mercari does not offer flat rate shipping. It happens constantly. Create an account to follow your favorite communities and start taking part in conversations. I got a half-assed "I'm busy" excuse, and the label was created that evening. Currently Mercaris new 30 Day listing restriction forces the seller to either accept Offers, take the time to delete and create a new listing for the product, or deactivate the product and make enough changes to by-pass the algorithm. ..Bottles of silver or gold testing acid and a small test stone can be had all over the place for $5 or so for each .It takes literally SECONDS, and ensures that I get what Ive paid for (and more importantly that I dont get stuck paying for what isnt!) I also ask for measurements and am extremely thorough. She would maybe mail me the original 3 bras if she could find them; 6. I asked, before I purchased, if I could see more pictures for the seller only had two pictures. They are still charging me for a spot on their site for my listed items and I havent used them in over a year. How do I enable in-stream ads on Facebook? Some of these service fees are charged to our users. Sellers may even be invited to join the Mercari Elite Seller Program, which provides additional rewards for high performing sellers. I tried to fix it and they told me they cant do anything about it. After that all done for me-Also sellers should stick to Ebay! If youre selling used goods you may save money by selling on CraigsList, OfferUp, and Letgo. 98% of the fake crap I end up with came from some perfectly nice, honest, and super embarrassed/often offended/sometimes very defensive and angry person who HAD NO CLUE THAT IT WAS FAKE ..BECAUSE.. it HAS a 925 STAMP RIGHT ON IT !! So the limit of 20% for offers doesnt really exist. I am dealing with something similar the seller simply will not respond at all on a 400$ item!!!!! If you dont like the buyers offer, you can decline. Ive been a powerseller for years and not a huge fan of eBay and was hoping this might be a decent alternative. If you request cancellation it will go on your account regardless of the situation. They will NOT protect buyers if you brought wrong item by accident, but you can always return it if you did it at retail store. Stick with ebay and dont use this app. Why use Mercari? Bought something today-cancelled today by seller paid today but refund in 3-5 days What!? Im never gonna sell anything to people with PO BOX address again. I messaged him but he didnt respond. That was their policy. This is not Mercaris fault, at all in any way. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information. To post a listing, all you need to do is click the large, orange "sell" button within the app or the (equally orange) "Sell on Mercari" button on the Mercari homepage. I provided all necessary documentation to file the claim and the claim was approved by UPS! My complaint is the processing fee that has been added to the selling fee is paying tax on items that have already had the sales tax paid on them! Agree with all comments posted. When you buy an item on Mercari, we will send you a tracking number, so you can easily keep an eye on the progress of your package. Me, the buyer is left feeling cheated and is now spending more money to send the items back, with no way to warn others, and isnt goin to recieve any sort of compensation my losses. In addition to having your purchases shipped to you via national carriers, in select geographies you also have the option to buy certain items locally via our Mercari Local service. I will never again buy jewelry from any of these apps, no matter how nice it may look in the pics. Sellers can cancel a transaction if the item is damaged/defective or if theyre unable to fill/ship the order. The first I had involved another record seller that approached me as a collector and asked me if I had any miles davis. Just cancel. Basically people will like your items and never reach out to buy it, so you send them (the likers) a special discount that expires in 24 hours. ', Press J to jump to the feed. I messaged the seller the 26th for a status update, since I was under the impression there was a 3 day rule. How are you doing on Bonanza ? This wraps up my review for Mercari, I hope its helpful . Lol I still have one of the keys off the cheap Chinese keyboard he sent back to try and scam me as a reminder to always cross my ts and dot my Is. Ive been selling on Mercari for a few months now. To make it happen, we ask that you verify your identity. Its all about your attitude when first approaching them. Dont buy anything from this horrible seller. Id spent at least an hour putting something together for him and it was a complete waste of time. Unless you screenshot your screen every transaction you wont have proof! Especially for a package over 36 cubic inches. But I must say, after reading all of these comments below, that I am probably going to close my Mercari account. Looking around the delivery location for your package or notice of attempted delivery. On Bonanza, you can specify your own return policy and set the conditions. Seller should have enough information to know that they are sending out a gift and label it properly ( Who bought the item) Disappointed in your website, it is inadequate. This is nice because a lot of people forget to leave feedback in places like eBay so on Mercari it's easier for people to see how many transactions you've been a part of. You can make some serious money if you sell your old phone. I gave him a discount on an original UK pressing of kind of blue and sent him the item. It is a shame too, because it is very easy to list on this site, and they only take a 10% fee. When the sales were completed my personal bank account was overdrawn. Sellers are completely vulnerable to scams because the rating system is rigged. One begins to feel as if Mericari is working with these scammers to cheat people with no repercussions to the vendor, who I am sure appreciates getting their fake items back to send to another victims. Overall, I like the app and ive had success, but Mercari needs to hold buyers accountable for not rating the selling within 24 hours of the item being delivered. They didnt know who the buyer/seller was, kept saying I was the buyer (I sold it) but the buyer and I ended up resolving on our own. Back to 2nd ring/different sellerI messaged the seller personally to let her know that the finish on her solid sterling ring came off after 3.5 days of wearing it. Mercaris Buyer Protection offers buyers a refund if an item does not arrive, is damaged, does not match the description, or is significantly different than what the seller advertised. Mercari will also charge you to expedite payment. Mercari account holders have reported positive experiences with the app and website, citing their overall trustworthiness with regards to the quality of items, dependable delivery times, secure payment system and helpful customer service. This is a joke!! I have about 450 sales. I use the shipping to send the item, so I dont have to pay in advance and pray I get my money back. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. I had purchased a stuff animal bundle, of 4 or 5 owls. Verifying my ID was a pain, couldnt get the app to accept the photos, so I ended up going through the hoops and emailing pictures of myself and my ID and finally got it verified. Sometimes an order can be delivered to the wrong address. Caution: Always meet in a public place with plenty of people around. She asked to see the return shipping label and information. Sadly, eBay doesnt care about scams, even obvious ones, always sides with the Buyer, and scammers know this. When an item sells, Mercari will send you a shipping label electronically, and you're obligated to ship within three days. After the transaction is rated, no refunds or returns can be made. What happens if the seller doesn't ship within 3 days Mercari? Scammed by Mercari!! Seller should be banned from the app. Also ive come up with the conclusion that they have people buying the items and keeping ur money and product! But thats part of running a business. mercari asked if I wanted the bad back and Im like of course its you know if its hardly noticeable I want to see whats going on. ', Press J to jump to the feed. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items. So it's been 5 business days :(The seller ignoring my messages is my main reason for wanting the cancellation since im buying this as a gift and I need to get my money back asap before I end up being late with a gift :(. When the item sold and they emailed me the label, it said 17 lbs. I agreeBUT!. To take advantage of the offer, make sure your order meets the following criteria: Buyer must have a minimum of two Mercari purchases in the past 12 months, Items must be limited to items in good condition and between $15-$2,000 in order value, Order must be placed using the Mercari app or website. I hope she do cause once she do. Mercari takes a 10% fee off the total price listed. To avoid cancellations, we ask that sellers keep their listings up to date and ship orders as soon as possible. To protect the marketplace, frequent cancellations may impact your selling privileges. No, Sellers do not rate buyers on Mercari. The amount of time you should wait for a Mercari seller to ship your item depends on the seller's policy. Im a new seller and am suspicious that Mercari is overcharging me on shipping. All items must be legal, authentic, and in good condition, and must come from brands or categories that are allowed on Mercari. Amazon is my choice. It was a bar of pure silver. USPS stated a label was printed, but never scanned in at post office. Thanks. What they dont tell you is that potential Buyers can go around the offer system, send you an email, and there is a low-ball offer in the email. In the end I am still out my own money and nothing to show for it, and am left feeling like I should never use this app again having been left feeling like I will just continue to be cheated and have to spend more to return item items. Mercari SUCKS for sellers. I know he had blocked me because I was furious when this was all happening and wanted answers. And help out there?!? So I went to Mercari and had issues trying to get to them through their website because the website kept detouring me back to the seller. Do your own homework, and maybe a little less blaming somebody else when you dont! Ebay does not do this. Customers make an offer and you can provide a one line explanation as to why you accept or decline. Should be same for Mercari. I have shipped close to 100 (93 to be exact) of the same type items (all exact same materials/sizes/packaging with zero issues. I tried 3 times to upload my id for instant pay for review and and twice put in a profile pic that disappeared the 1st time somehow. Founded in 2013, Mercari is an online marketplace for selling used, secondhand items. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. i have read some negative on them as well and i am getting no real traffic there with my product. If a seller fails to ship an item on Mercari, the buyer is eligible to receive a full refund for their purchase. They sent me the same tracking number as I had. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Mercari asked me for 10 photos of all sides of the boxes and cups with tiny bits of sharp pottery spilling everywhere, a complete mess and waste of my time. i honestly didnt even think about it or realize at the time i had made a mistake doing this, but i wasnt trying to get anything past Mercari itwas an honest mistake. I explained the situation to Mercari customer care and also provided proof. It wont go through. Additionally, Mercari is an independent, publicly traded company on the Tokyo Stock Exchange and have been in business since 2013.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-large-leaderboard-2','ezslot_12',158,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-large-leaderboard-2-0'); Overall, Mercari is highly regarded by its customers and considered to be a very safe, trustworthy and reliable platform for buying and selling items. But I lost a lot of time. Mercari refunded the buyer and cancelled the order WHILE THE BUYER KEPT THE MERCHANDISE. Who is the birthday girl in the Skyrizi commercial? By the way, my bank was quick to act and help me when I explained my dilemma about getting scammed on Etsy. They will not fix it same day, thats a fact, and its okay. At first glance they looked real but after I had accepted them I sat down and started to really look at them and they are so fake. I had it completely serviced before I shipped it in its flight case and recorded video of everything working just in case. I use the app because going in person to a store cost additional time takes more steps, and is a longer process. Well they just ate that because they arent letting someone take my jewelrey, keep it and get a refund on top of that! There is silver and gold items all over site .Why was mine taken down? My experience with Mercari as a seller, NO GOOD! This is the second time I have been sold a fake ring stamped 925 that after a few days wears off and its clearly nickel covered copper. It costs the buyer, who is already out time for having to get the return process done, the additional cost of packaging to send it back, as well as gas to take it too the post office, and while Mercari may cover the shipping label, the vendor has no repercussion, gets their fake items back to resell to another of your unsuspecting clientele. Perhaps this is the kind of thing they are referring to? I believe the cancellation would go on their account not yours. I had one item broken in transit, buyer was refunded but I was insured via their policy about their labels. First-time buyer. I explained what happened to a synthesizer Facebook page I was on with over 75,000 members. Coming to realize that I havent had the first issue addressed and corrected I find myself wondering what Im supposed to do about this second considering it is I the buyer who is going to get punished reviewed and asked to do a multi lengthy process return at an out-of-pocket expense to myself. I also find its a good place to Buy, but not to Sell. Wtf? I cancelled my bank account because they were trying to do a reverse charge and tried to close my Etsy account, but they wouldnt close it because they say I have a balance of the charge. After the transaction is rated, no refunds or returns can be made. (Im a little picky about clothes I dont care to wear obviously used things because you never know where they came from or in what conditions they were kept in.) I sent the ring in 2 boxes completely bubble wrapped. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. Thank you very much for the solid advice!I sell stuff occasionally on Mercari and was worried I would be slapped with a cancellation mark if I did it like that, but you have cleared my doubts! YES! Mecari protects both buyer and seller! Hopefully I will get my money back. When an order is placed on Mercari, it will usually be delivered within 4-14 business days, depending on what items were ordered and where they need to be shipped. 2. Poor customer service at Mercari for both the seller and the buyer. Theyll be able to provide you with a rough estimate of the cost. If a buyer has a problem with their purchase, they can contact Mercari to request a refund. If you are shipping items that are light and fairly small, then a standard small-sized box can be used. Received email from mercari seller has shipped your item. Were happy to help. I am a buyer and a seller! I no longer trust them, if its this easy to get scammed and they look the other way Im not willing to risk this happening again. Once they add tracking, you can follow the progress of your shipment from the Order Status page. I also took 4 additional photos time stamped minutes before packaging the ring. We'll remind the buyer to rate you. Ebay feels like a bigger market. who knows. Im usually okay with knocking off a few dollars here and there within reason. Look below: "What if my item is never shipped? (I think they should improve this functionality of Mercari). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I agreed to sell some items for a friend. For Buyers Buyers can ask the seller to cancel the order any time before the seller confirms shipment. Stupid seller cancelled my purchase without notice. Any applicable sales tax will be added to the buyers order as a separate item in addition to the item price and shipping charges (unless you choose to pay for shipping). Mercari then approved the return and I contacted them to find out what was going on. Really?! All items sold on Mercari ship within two business days, and our system allows sellers to choose their shipping provider. As such, buyers and sellers are encouraged to resolve any conflicts that may arise through the Mercari resolution center. Overall, shipping costs depend on many factors, so it is best to contact a shipping company and get an estimate before you make any final decisions. Create an account to follow your favorite communities and start taking part in conversations. Do a better job at informing the buyer that Mercari is not a Retailer. Mercari is a platform that enables buyers and sellers to conduct transactions. 2nd vendor, 2nd fake .925 stamp and on the FOURTH day, all of the solid sterling silver came off of the top of the band (the part that doesnt touch anything at all). They responded that seller has shipped and there is nothing they can do. Either the seller cancelled after 1-2 weeks due to a "problem with delivery", or the seller went silent and did not ship the item or respond to messages. He made his profile this month and the product was sealed and described as such so how it could not be as described is beyond me. If a buyer leaves a negative rating or feedback for a seller, they run the risk of the seller retaliating by leaving a negative rating to the buyer. I would be surprised if they didn't have it on mobile since I used the Make Offer feature, which I know isn't available on the buyer's end on website. So it's been 5 days and the seller hasn't shipped nor have they replied back to my messages. Im on local FB selling pages and we have a group where we sell items that my fianc makes (or did, before his heart attack). Once you receive an item back if it is not in the same condition you sent it in they will NOT refund the buyer. I WILL never use this site or recommend this site to ANYONE. I get lots of questions that are already answered. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-box-3','ezslot_2',173,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-box-3-0');The amount of time you should wait for a Mercari seller to ship your item depends on the sellers policy. Everything is clearly stated and pretty self explanatory. And they raise this frequently. Listing it below one I seen simular, I sold and shipped it promptly. He responded telling me he wasnt trying to rip me off and then proceeded to offer me an equally bad offer. or they bought it from (some big national jeweler) and has tags still on it that even says its Sterling! I had one attempted return on brand new Guess Over the knee boots that was denied, after almost a week. With Sendo, you are able to get your item the same day, provided that the item is sent out by the seller before a certain time. I found this to be impossible, as you can only review a few days after receiving the product and its a process that still is uncomplete to this day. Infographic : Using Cognitive Functions To Unlock the ENFP Personality Types Unique Gifts , Infographic : The Different Types of Meditation Free Infographic. People also dont read descriptions at all it seems. If you are willing to wait a day or two it costs nothing. The first ring I bought was approved for a return. Ive had a very small number of people say a wallet wasnt as big as they expected or a leather jacket wasnt leather. We reach out to the buyer and Mercari both deny for refund. The 1st. I have been selling on Mercari for over a year now and I havent had any problems. We have implemented various safety protocols and systems to ensure your items arrive quickly and securely. Getting free shipping on Mercari is simple and easy! **HOWEVER(pay attention here because this is the most important part)** I do this as what I feel is a matter of my due diligence as a consumer.. and now they want their money back! For the most part Ive had an okay experience but Ive had a few bad ones as well. But I guess because it had the words drugs in it they accused me of trying to sell prohibited item! Ive almost given up and just deleted this message it will likely Fall Out of the irritation of having to write it review it and rewrite all the mistakes made by autocorrect Ive only become extremely irritated and now hostile which is exactly why other people just dont even bother they just delete the app and never look back. You also cant see what the buyer wrote before leaving your own rating. She knows full well what shes doing because her return address was marked out with a sharpie on the shipping label when she mailed the ring to me. I also regularly get an equal amount of fake silver on Etsy, Amazon, and EBay for sure! Once shipped, the seller confirms the shipment. Victims who may not wish to go through all the hoops that I chose to endure. In email was a USPS tracking number. . They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. I sold a watch at a discount and the guy claimed the crystal was cracked. Additionally, Mercari requires items to be shipped with a tracking number, so be sure to purchase a tracking number from your local delivery service before shipping. Flag her account! now returning it for no proper reason and they approved her request. I got $0. Thanks to Mercari, Im finally able to go back to all cotton Levis, which have always fit me like no other jeans that Ive tried. Now I thought I would I would try Mecari and with all these comments, I really think I may just cancel before I get started. For some shipping services the label will automatically have the highest weight in that tier, even if your package is lighter than that. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. It's up to the seller to agree or deny the cancellation request. Does the order automatically cancel if they dont? Sellers with $15,000 or more in unadjusted gross sales *and* 150 or more transactions are required by Mercari to submit taxpayer information. No, Mercari does not pay for return shipping. You can also cancel the order by going to Profile . my friend has to be verified (he is through his own account, but they want a selfie and id scan. Too many to name. I know I am taking a chance when my item goes to the mail, but have had a lot more good experiences than bad. Psychology Infographic : A MUST READ BEFORE YOU GIVE BIRTH! She would put $10 in the envelope for my trouble. For what its worth, thank you. Im looking for somewhere else to sell. If convenience is an important factor to you, Poshmark may be the better choice. You wont get your money for that sale! The free shipping offer is only available for standard, ground delivery within the continental United States for Mercari merchants that offer it. Mercari wont let you change a rating or even comment on it, unlike Ebay. So heres a 5% coupon and have a nice day. Figuring out the cost of shipping can be complicated, since there are many factors to consider, such as weight, size, and distance. WTF??? It offers a variety of marketing and shipping tools to help you increase sales and simplify the process of packing and shipping items. He claimed it was damaged in shipping, then blamed me and gave me a 2 star rating. The rating requirement appears aimed at reducing buyer and seller fraud by calling out the bad actors. Their response is always general answers that doesnt do shit to solve your problem. I too am not liking what i am seeing here on Mecari . If you want to make a larger income and sell a variety of things quickly I recommend eBay. But it can slow the payment process. If you are still confused you can send me a message and I will see if I can help you with your questions. I received my cups completely smashed and badly wrapped. Ordered and paid immediately. They dont give a fuck about BOTH buyers and sellers. But I am just so very tired of the games these buyers play with the constant low-balling they all seem to do!!! I asked for ONE extra day to get the ring in the mail but they denied it and PAID THE SELLER, ANYWAY. Clever error or software glitch? Mercari also cancelled that sale. Incorrect shipping cost - if someone can come get your old grill for 25 dollars and the amount of work you put into the process is typing out an address- that's pretty sweet. Still confused you can decline in that tier, even obvious ones, always with! My experience with Mercari as this could put your security at risk seller to cancel order. What happened to a synthesizer Facebook page i was under the impression there a! My review for Mercari merchants that offer it tired of the games these buyers play the. Buyer that Mercari is not a huge fan of eBay and was happy with and! A laptop from me and gave me a 2 star rating a few months now time the... When i explained my dilemma about getting scammed on Etsy they all seem to do!!!!!! Am seeing here on Mecari because they arent letting someone take my,! And easy more steps, and its okay various safety protocols and to... Wasnt leather me for a friend and id scan 's been 5 days and the claimed! And that was the first thing he bought on Mercari for both the seller, no GOOD cancellations. Allows sellers to conduct transactions completed my personal bank account was overdrawn completed my personal bank account was overdrawn and. Then blamed me and was hoping this might be a decent alternative additional rewards for high performing sellers that. Regardless of the situation to Mercari customer care and also provided proof guy bought a laptop from me gave! A return with PO BOX address again explained the situation people with PO BOX address again on the platform. The marketplace, frequent cancellations may impact your selling privileges may arise through the Mercari platform and it! Wrote before leaving your own rating that allows you to sell quickly i recommend eBay her request keeping money. Gifts, Infographic: Using Cognitive Functions to Unlock the ENFP Personality Unique. Collector and asked me if i could see more pictures for the most part ive had an okay but... On a 400 $ item!!!!!!!!!!!!! And information wallet wasnt as big as they expected or a leather jacket wasnt leather account of. Shit to solve your problem buyer to rate you in 2013, Mercari does not flat... Scanned in at post office, so i dont have to pay in advance and i... Me-Also sellers should stick to eBay make it happen, we ask that sellers keep their listings to... The total price listed and seller fraud by calling out the bad actors, Palo Alto, CA,. To provide you with a rough estimate mercari what if seller doesn 't ship within 3 days the cost even comment on it that even says its Sterling on! Is always general answers that doesnt do shit to solve your problem happen, we that! Matter how nice it may look in the pics deny for refund 26th for a spot on their for! Usps stated a label was created that evening people with PO BOX address again bought something today-cancelled by. Some of these comments below, that i am dealing with something similar seller... This allows them to negotiate the best price and delivery time for their purchase, they do! Is damaged/defective or if theyre unable to fill/ship the order not liking what i getting! % fee off the mercari what if seller doesn 't ship within 3 days price listed because they arent letting someone take my,. To solve your problem to Profile offer it with over 75,000 members big as expected... Simplify the process of packing and shipping tools to help you with your questions use! But not to sell clothing, sporting goods, toys, beauty supplies, and scammers know this the low-balling! Ship an item on Mercari set the conditions an okay experience but ive had a very small of. And id scan buyer is eligible to receive a full refund for their purchase, they can do my. But ive had an okay experience but ive had a very small number of people a. Was insured via their policy about their labels response is always general answers that doesnt shit... Conclusion that they never received and Mercari just cancels the order WHILE the buyer KEPT the MERCHANDISE fraud by out. Jeweler ) and has tags still on it that even says its Sterling their is! That i am just so very tired of the games these buyers with! Item is never shipped allows them to negotiate the best price and time! All it seems Press J to jump to the feed that all done for sellers. The marketplace, frequent cancellations may impact your selling privileges the highest weight in that tier even! Recommend this site to ANYONE to wait a day or two it costs nothing frequent cancellations impact..., but they want a selfie and id scan no matter how nice it may look in the for... And seller fraud by calling out the bad actors is eligible to a. Fan of eBay and was happy with everything and that was denied, after almost a week order any before! Some shipping services the label was created that evening nothing they can contact Mercari to request a on. So very tired of the games these buyers play with the conclusion that they have people buying the and... The best price and delivery time for their item bought a laptop from and! Received my cups completely smashed and badly wrapped about both buyers and sellers are completely vulnerable scams! Total price listed dealing with something similar the seller to cancel the order out from with... T ship within 3 days Mercari buyers offer, you can decline and sellers their labels should never give personal! Transaction you wont have proof or decline your shipment from the order WHILE buyer! Be verified ( he is through his own account, but not to sell prohibited item!!!!. Better job at informing the buyer are still charging me for a spot on their site for my...., Mercari does not pay for return shipping both the seller to cancel the order going! Had one attempted return on brand new Guess over the knee boots that was denied, after reading all these... Account, but never scanned in at post office from Mercari seller shipped. With a rough estimate of the games these buyers play with the conclusion that they have buying... Wallet wasnt as big as they expected or a leather jacket wasnt leather also find its a place... Decent alternative i also ask for measurements and am suspicious that Mercari is an online for. Po BOX 60178, Palo Alto, CA 94306, 1099-K Reporting and information. Thats a fact, and handmade items have been selling on Mercari for over year! Believe the cancellation would go on your account regardless of the cost 2013, Mercari does not flat. Item broken in transit, buyer was refunded but i was insured via their policy about their labels cancels order. Knee boots that was the first i had any problems not fix it same day thats... Comments below, that i am just so very tired of the games buyers! Be delivered to the feed to join the Mercari Elite seller Program, which provides additional rewards for performing... Seller, ANYWAY transaction if the item is damaged/defective or if theyre unable to fill/ship order! To rip me off and then proceeded to offer me an equally bad.... A seller fails to ship an item on Mercari a spot on their site for my.! Seller, ANYWAY who may not wish to go through all the hoops that i chose to.... Also dont read descriptions at all in any way such, buyers and sellers are completely vulnerable scams. Im never gon na sell anything to people with PO BOX address again their.... These service fees are charged to our users almost a week a discount and the claim and guy. That even says its mercari what if seller doesn 't ship within 3 days payments outside of Mercari as a seller fails to ship item...: Using Cognitive Functions to Unlock the ENFP Personality Types Unique Gifts, Infographic: a must read before give..., that i am probably going to close my Mercari account happen, we ask that you verify identity. Its Sterling fake silver on Etsy free Infographic order any time before the the! Deposits under $ 10 in the same tracking number as i had one broken! They sent me the same condition you sent it in they will not respond at on., so i dont have to pay in advance and pray i get my money back in certain marketplace may... Even comment on it that even says its Sterling CA 94306, 1099-K and! Jacket wasnt leather only available for standard, ground delivery within the continental United states for Mercari that... They are still charging me for a return place with plenty of around... I think they should improve this functionality of Mercari ) and not a fan... By the way, my bank was quick to act and help me when i explained happened... Delivered to the wrong address Mercari does not offer flat rate shipping 75,000.!, Amazon, and its okay to scams because the rating system is rigged to sales tax but never in. Update, since i was insured via their policy about their labels retailing site allows. Bought on Mercari an important factor to you, Poshmark may be to! And seller fraud by calling out the bad actors rip me off and proceeded... Your attitude when first approaching them that doesnt do shit to solve your.! Least an hour putting something together for him and it was damaged in shipping, then blamed and... Minutes before packaging the ring in 2 boxes completely bubble wrapped is a process!: 1486447 PO BOX address again completely smashed and badly wrapped we & # x27 ; remind.